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Welcome to

Accolade Support & Care

A local community care provider dedicated to providing specialist, highly responsive and personalised home care and support in Cheltenham and Bishop’s Cleeve area.

Person-centred approach, honesty and integrity... that's our way!

Accolade Support and Care offers personalised home care and support in the area of Cheltenham and Bishop’s Cleeve.

For the last four years (2020-2024), Accolade Support and Care has held the title of Top 20 Gloucestershire Care Providers as one of the highest-rated care providers in South West England, awarded by homecare.co.uk.

We earned this accolade through our dedication to maintaining excellent communication with our clients and their families, responsiveness to our clients’ changing needs, and close, timely collaboration with other healthcare professionals.

Accolade Support and Care is growing, but we never lose sight of the most important thing: the quality of the service we provide. And this quality isn’t limited to the care provided to our clients; it extends to the standards maintained within the team. Our team all share the same values, and it’s through this unity that we can deliver the best possible standard of care.

Accolade Support and Care is here to help you navigate through your journey to help you move forward. Services that we offer include personal care, meal preparation, medication assistance, assistance with travel and appointments, domestic duties, dementia care and much more. We can arrange packages of care to facilitate a safe and prompt hospital discharge back to your home, supporting you until you regain your independence. We can also deliver more intensive and long term packages for those with high dependency needs. Our care packages vary from 24 hour care, live-in to short-term respite, to hourly personal care or household duties. Whatever your requirements, you can be assured of a quality service, delivered by caring, well trained support workers who are there to help you with your daily tasks.

Honesty and transparency are the pillars upon which Accolade is built and integral to who we are. As you explore our website, you will find information on our current service rates, how we work and what you can expect from us – please head to our FAQs section to find out more (frequently asked questions).

Welcome to our community.

Accolade Support and Care is registered with Care Quality Commission, and we are a Gloucestershire County Council approved provider.

 

Our Vision

To be the care provider that sets the standard for excellence in personalised and holistic care.

Our Mission

Enriching Lives through Compassionate & Holistic Care where every individual experience dignity, comfort, and emotional well-being.

Core Values

To work alongside our clients in a supportive environment of respect, dignity, confidentiality and compassion.

To value the important contribution of our support workers through training, recognition, support and opportunities to contribute to the development of the organisation.

To be accountable in all aspects of our work and service delivery to our clients, their families, professionals, agencies and the community.

If you would like more information about Accolade and what we can do for you or your loved one please get in touch.

We are here to listen and understand your needs in an atmosphere of respect and confidentiality.

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