We want the people we care for to become as independent as possible and for everyone involved to have complete transparency on the status of each person’s care.
That’s why we have developed our care support processes around 3 core principles:
1) Everyone is unique – so we put ‘person centred’ care plans at the heart of everything. It’s your life, it’s your care and that is our starting point getting to know and understand you.
2) Everyone needs unique support – so our staff are trained in the specific requirements of every person we help. They get additional training whenever they need it.
3) Complete transparency – our daily reporting and monitoring process means everyone involved gets a clear picture on how the people we care for are doing.
Our process enables us to manage the full care requirements of each person as efficiently as possible. Family members and those involved in their care get all the relevant information they need whenever they want it. Case managers can have peace of mind and reporting that is streamlined to the way they work.
Care agency in Bishop’s Cleeve and surrounding areas
We understand that selecting the right staff and equipping them with the skills and tools they need to carry out their role confidently, with honesty, respect and safety are vital in order to achieve our aim, which is to improve quality of life for everyone we support.