Meet the Accolade Team

Person-centred approach, honesty and integrity…that’s our way!

The Accolade Team

We understand that selecting the right staff and equipping them with the skills and tools they need to carry out their role confidently, with honesty, respect and safety are vital in order to achieve our aim, which is to improve quality of life for everyone we support. Our signature staff excellence is reflected in the unique and specialist training we offer as a part of our ongoing approach to a person centred service. These training modules are separate and in addition to the mandatory training required by all health professionals deepening the team knowledge within a wider, more varied scope of mental and physical health. All our team members are meticulously vetted, and we ensure this by having rigorous recruitment and selection process.

We are a growing company on a mission to provide exceptional care and support services that enrich the lives of people with disabilities. We are passionate about our vocation promoting values of honesty, respect and safety for the care services we provide and we are looking for like-minded individuals who share these values.

If you would like to join our vibrant team, are over 18 and a car driver please get in touch to discuss your future with us.

In return you will receive an excellent training, ongoing support and pay, and your positive contribution to our clients care and our organization will be recognized.

Hands Together
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Sylwia Latacz – Owner & Registered Manager

For over 15 years now I have enjoyed helping individuals I care for to live their lives as independently as possible, and looking for the right solutions to do so. Accolade is an extension of the ethos I advocate, which is dedicated to person centred tailored care, underpinned by transparency and accountability. I take pride in offering a highly responsive and forward thinking service to our clients which gives great peace of mind that we are always available to help, or if any problems arise. I have a vast wealth of hands on experience supporting a diverse group of vulnerable adults in the community, including the elderly, individuals with learning disabilities, autism, brain injury and physical disabilities. Over the years, whilst working on the front line of Health and Social Care services I have been committed to offering the very best practices within the care sector.

Along with my previous experience of working as a registered manager for a domiciliary care provider I hold a level 5 diploma in Leadership for Health and Social Care, I am a certified Person- Centred Planning facilitator and Moving and Handling trainer.

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Mandy Eaborn - Care Manager

I have worked in the care sector for over 20 years now. Together with other training I hold a level 5 diploma in Leadership for Health and Social Care which I completed in 2019.

I joined Accolade Support and Care in May 2017 as a Field Supervisor and later moved into a role of a Care Manager. My job is to ensure that our clients receive excellent person- centred care, meeting individual needs and preferences of each person. Accolade works as a team with a positive attitude ensuring our clients receive quality care. I oversee training our support workers to the highest standard, working alongside them to gain the skills and knowledge to carry out their job effectively so they feel confident to provide safe, honest, respectful care to our clients, making a difference to their lives and giving support to the rest of the family. Together as a team, Accolade achieves to provide an excellent standard of care. We are the ‘A’ Team!

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Sophie-Anne Wood - Care Manager

I joined Accolade Support & Care in February 2020 as a Care Manager and I am responsible for the day to day running of the organisation to ensure the service we provide to our clients is safe, effective, and well led. This includes recruitment, training and development processes, undertaking initial assessments and overseeing every aspect of care and support delivered.

I have 13 years’ experience in Health and Social Care, working with clients with Learning Disabilities, Multiple Sclerosis, Dementia, Long-term Conditions and Palliative Care. I previously worked in a clinical setting within Offender Health as a Registered Nursing Associate and continue to retain my registration.

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Annette Barnes - Care Coordinator

I have been Care Co-Ordinator at Accolade Support since October 2018. The role is varied and includes producing care rotas every week to ensure that all our clients receive care.

I also manage the office admin and liaise with new clients, family members and staff to ensure that all queries etc are dealt with promptly – no two days are the same. Due to my husband’s job we had moved around a lot before settling in Cheltenham and I have had a varied career in admin work. The best part of my role is seeing how much of a difference we make to our clients lives and their families.

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Donna Holend - Senior Support Worker

I joined the Accolade Team in April 2019 as a Senior Support Worker but have worked within the Care Sector for over 20 years. A part of my role is to undertake Peer Observations and Competency checks on the support workers to ensure that our high standard of care is maintained and any concerns that they may have are addressed and reported to the Care Manager. I also help with care reviews, courtesy calls and creating the personal care plans for the clients that we care for. At least once a week I still have a hands-on approach and I am able to support our clients on a more personal level.

I have gained knowledge and experience in different aspects of care, i.e. Caring for the Elderly, supporting and caring for people with Dementia and Physical Disabilities. I am still very passionate about my job and very much enjoy trying to make a difference to people’s lives by supporting them and continuing to provide a high standard of care.

If you would like more information about Accolade and what we can do for you or your loved one please get in touch.

We are here to listen and understand your needs in an atmosphere of respect and confidentiality.